Frequently asked questions

1. the sap1 network
2. my privacy
3. create / amend my account
4. sap1 registration
5. my profile
6. what is SIREL?
7. how to network on sap1
8. news and info feeds
9. changing my availability
10. searching
11. job notification settings
12. consultant locator
13. sending instant messages
14. asking a question through IM
15. mail
16. uploading my address book
17. groups
18. forums
19. blogging
20. career stats
21. applying for jobs
22. RSS management

 

The sap1 Network

Who is eligible to join?

We restrict membership to SAP professionals with at least one year's experience.

I haven't received my verification email yet

Try registering again, and if it still doesn't work send us an email and we'll sort it out.  help@sap1.com

Do I need an account?

You need to register and have your experience verified by us before you can you use our tools and services. If you do not have an account you will not see any more than basic job information.

How much does it cost?

Currently, membership to sap1.com is free. Take advantage by joining now.

How do I create an account?

Fill in a few details and upload your CV. Once your information has been verified by us you’ll receive a confirmation email.

Why do I have to verify my account?

We want sap1 to be a valuable networking site for SAP professionals. To ensure this is the case, we need to check you are who you say you are! We would like users to manage the network and report any suspicious activity.

How do I close my account?

If you decide to close your account (but we can’t imagine why you would) just drop us a line and we'll delete your information. help@sap1.com

How do I control the emails that I receive from the site?

By default you will receive all notifications. We've kept these to a minimum and think they'll be useful rather than a nuisance, but if you like to adjust what you receive, then go to "my home" and adjust your email settings (in the right hand navigation bar).

Why do I have a username and what is it used for?

You have a username as an added security measure. Your real name is only ever divulged to the people you choose to know.

Your username should not contain your name or any personal information about you or your skills. It will be the name that everbody not connected to you sees you as.

 

Privacy and security

What is sap1's privacy policy?

Security is key. We never share your personal information. If you apply to a job we will provide your email address and CV and that is it.

Can people I am not connected to see my information?

People who are not connected to you can see your username , profile picture and a synopsis of your skills and experience.  All other information is private until you connect to them.

 

My account

How do I sign in?

Go to the sap1 home page and enter your username and password.

Your username should not contain your name or any personal information about you or your skills. It will be the name that everbody not connected to you sees you as.

What if I forget my sign in / password?

Go to the sap1 home page and click on the link ‘forgot my sign in/password.' Your details will be emailed to the address you registered with.

Why can’t I upload my CV?

Firstly check the format is compatible with our system, it should be in .rtf or word (.doc). If you’re still having problems email us at help@sap1.com and we will help you.

 

My profile

What information is included in my profile?

Your sap1 profile includes information on your SIREL (Skills, Industry, Rate, Industry and Location - except we exclude rate at this point).

However, we know that you are more than just your SIREL, so you profile also includes more detailed information on your experience, skills, your work history, a personal summary and the ability to incorporate your blog posts and tweets.

How do I add more work history?

Go to your profile and add your work history.

Who can view my sap1.com profile?

Anyone you are connected to can view your full profile.

People you are not yet connected to can view a brief synopsis of your profile

Can anyone not logged into sap1 view my profile?

No, users not logged into the site will not be able to view any details

Can recruitment agents see my sap1.com profile?

Agents can see your details only if you are connected to them, or you make yourself searchable. Otherwise they will see the brief synopsis of your profile.

If you are searchable they can only see your masked CV when you appear in their search results. They will need to connect to you before they can see your profile.

Can search engines find my sap1.com profile?

Not at the moment. We are looking into this at the moment. We will always give users the option to make their profiles visible or not to search engines.

What is "my home"?

Your "home" is your hub to interact with all the tools and services on sap1 either via the widgets or via the blue search bar at the top of the page.

View recommended jobs, keep an eye on job applications, keep up to date with your mail and the latest SAP news and information, search for the services you need. Click into the widget title to see more where possible, or interact with the widget.

Personalise the view of your home by dragging and dropping widgets, or removing to the right hand bar by clicking the x in the top right hand corner of the widget. To add them back into your view simply click them again in the right hand toolbar. Some widgets are setup for you as default, and we will let you know when we add more.

What is SIREL?

SIREL is your:

Skills - Your top 3 core skills, and sub-modules

Industries - Your top 5 industries that you have had experience in

Rates - Your current daily rate less expenses as Contract, or basic salary less benefits for Permanent

Employers - Your current and previous employers, consultancies and end users

Locations - Your current location

We know you are more than just your SIREL, but its a great start to save time and become focused on things relevant to you.

Why is my SIREL important?

We ask everyone to share their SIREL details and preferences with us so that we can create a bespoke experience for you on sap1. Jobs, news, career information, groups and contacts are tailored to be relevant to your SIREL.

Without SIREL we are just like any other network, where you will have to screen and search yourself.

Is SIREL confidential?

Some parts of your SIREL are confidential, but we may use data anonymously to build trends and statistics that you may find interesting.

Some of the information you provide during registration is incorporated into your Profile - your summary of expertise and experience to date. 

How do I use SIREL?

As SIREL is a default setting, there is little you have to do after you complete the registration process. You are able to edit your SIREL at anytime. The main area you may integrate with SIREL is on the job board.

How do I change / edit my SIREL?

You may edit the information in your SIREL profile by clicking on the "edit my profile" tab in the top navigation bar. Your "filters" will be updated and will be refelected in the information you see.

If you wish to edit or update your work history you can do this from your profile.

Using SIREL on the Job Board

Job results we show you automatically on the job board are weighted based on a % fit of the job to your SIREL. You can edit your SIREL or add free text to your search criteria on the right hand side of the page. Alternatively you can clear your SIREL profile and search from scratch. You can always restore your SIREL by hitting "load SIREL profile".

To change your job title you must edit your SIREL profile (from the top of the page), or simply search by free text.

Recommended jobs (on "my home") are slightly different to those shown on the main job board. We feel these jobs are the most relevant to you - based on your SIREL as well as details of your experience from your CV.

How do I apply for a job?

From the job, click on 'apply', or from "saved jobs" choose a single or range of jobs you wish to apply for. Choose which of your CVs you want to apply with, and add a covering note if you wish. You can apply to multiple jobs with a single process.

Do I have to register to apply for a job?

Yes, you have to be a registered and verified sap1 user to apply for jobs on the site. Feedback from the agency will come back through to your site mail box. You will receive and external email notification informing you that you have feedback.

 

My network 

How do I add / remove a connection?

To remove a contact - just click on 'remove connection' when looking at a user's profile.

To connect to another user, simply click on "add to contacts". A request will be sent to the other user. 

To find people you know on the network; upload your address book, or enter invididual email addresses.

You can find other contacts on the network via groups, forums and consultant locator

How can I prevent connections seeing information on my SAP1.com profile?

Your summary profile is available for any user to view. Only connections can see your full profile.

Can connections of connections see my profile?

No, you have to be connected to someone for them to see your profile.

 

Feeds

What feeds are available on sap1?

We provide you with news and information relevant to your SIREL profile, as well as network updates. You may add any news feeds you wish to "my home" via the RSS widget.
 

Availability calendar

 

We are still working on this and hope to launch it as soon as possible!

 

How do I search

We tailor most of the information you will see on your dashboard to your SIREL preference.

If you want to look at something different you can search using the blue free text search bar - just remember to select the right category to search!

If you want to change what you see permanently, go to "edit my SIREL profile" at the top of the page.

 

Jobs:

There are two ways that you can search for jobs:

Using your SIREL

There is a recommended jobs widget on your homepage which shows you jobs on the basis of your SIREL and your CV

If you navigate to your job board from here you will see jobs that match your SIREL preferences. You will also notice that your SIREL is populated in the search on the right hand side of the page.

From here you can adjust your SIREL to alter the results you see. You can also add keywords to search within your SIREL. Alternatively you can clear your SIREL and start from scratch, and build up a new SIREL.

If you want to make more permanent changes to what you see here, go to "edit my SIREL profile" at the top of the page.

Doing a free text search

You can do a free text search on the job board using the keyword box on the right hand side - either within your SIREL definition - or if you clear these, across the entire job board.

From anywhere else on the site, youc an search jobs using the blue search bar (ensuring the jobs category is selected) which will take you to a slightly different version of the job board showing the results of your search. If you wish to from here you can load your SIREL profile in the right hand side of the page and carry on refining your search.

We match jobs by relevance, therefore all jobs are returned and displayed with the most relevant first.

Searching other categories using the blue search bar:

People: Type in the name of the person you wish to view. If they do not show up on the site then please feel free to invite them!

Groups: Search groups by keyword or skill. Will we automatically add you to the group relevant to your skills.

Services: Support Services can be searched by company name, service or location. A more advanced search feature is available on the Services page where you can select from a list to produce results.

 

What is the consultant locator?

Consultant locator shows you other consultants in the same location as you. You MUST have your own location searchable to be able to search or become searchable. The choice is yours. You can turn this on and off to use when it is most convenient to you.

How do I show / hide my location?

In the consultant locator widget you have the option to "appear in search results" or not.

Can everyone see my location?

Your connections can see your location on your profile. Other people can see this if you have opted to appear in search results.

How do I see who else is in my location?

Simply go to the consultant locator on your homepage, add your WORK postcode and see who’s in your area. You'll only be able to see other people if they’ve decided to have that information made public.

Instant Messenger - who can I talk to?

You can talk to anyone that you are connected to, and agents if you have arranged an IM chat through your Application Manager.

Broadcaster

On the bottom left of your screen you have the opportunity to ask a question to those in the network with the skills to help. Select a subject from the drop down list  and type in a question.

Your question will be posted to the relevant forum and every user with that skill will receive a network update regarding this. Responses will be posted back to the forum and you will receive an email notification of this.
 

Mail

Can I send messages to external emails?

No. Mail can only be used to communicate within sap1.com

 

Address Book

What happens when I upload my address book?

We will show you who in your address book is already on the site. You can then choose to invite SAP contacts not yet registered

Why should I upload my address book?

This helps to get you connected to people you know who are already using sap1, and to build your network fast.

What happens when I invite people to sap1.com?

We'll send an invitation to the email address you supply. Then they simply follow the links to register. Providing they meet our criteria (SAP professionals with one year’s experience) they will then be accepted.

How do I upload my contacts from Outlook?

Export Your Outlook Contacts to a CSV File

You first need to export your contacts from Outlook (or other mail system) to a CSV file:

To save your contacts from Outlook to a CSV file:

• Select File | Import and Export... from the menu.
• Make sure Export to a file is highlighted.
• Click Next >.
• Now make sure Comma Separated Values (Windows) is selected.
• Click Next > again.
• Highlight the Contacts folder.
• Click Next >.
• Use the Browse... button to specify a location and file name for the exported contacts. Something like "Outlook.csv" or "ol-contacts.csv" on your Desktop should work fine.
• Click Next > (once more).
• Now click Finish.

Once you have a CSV file you can choose to "Add New Contacts" on the Address Book widget, and browse to "Upload CSV file".

When you upload the CSV you can choose which people to invite to the site, and see those already registered. Be sure to only invite your SAP contacts to the site.
 

Groups

How do I become a member of a group?

Go to the group profile page and click on the ‘join this group’ icon. Your request will be sent to the group moderator who will review your application.

How do I leave a group?

Go to your groups on your profile page and a link should appear alongside each one with the option to leave.

Can I create a group?

Yes. Although please bear in mind that we have forums available for specific skill / SAP modules already so please don't create groups for this purpose.

 

Forums

How do I post a question on a forum?

Simply go to the forum relating to the SAP module / skill and post your comment. Alternatively use broadcaster to post a question.

 

Blogs

How do I set up a blog?

You have the option to incorporate your existing blog into you profile. If you're not already blogging then start now!

Can I integrate with Twitter?

Yes you can add twitter to your profile. Simply click on the Twitter account button in the right hand toolbar of your profile page and follow the instructions to add your twitter account. This will update your on your public profile when you tweet.

 

Career Dashboard

We are currently working on this and hope to launch soon.

 

Application Manager

How do I view jobs I have saved

Jobs that you save will automatically go into your Saved Jobs folder so you can apply for them at the most convenient time for you.

To view any saved or applied for jobs click into the My Application widget or Saved Jobs widget. Here you will be able to view the tabs of your job applications and see your status.

How do I apply for a Job?

Tick the job you are interested in and either click apply to job. You will be taken through the application process where you can select the relevant CV, and an application cover note.